Rena Koh BEWARE

Beware of Rena Koh gowns. I know a few brides whose wedding are in the May and June and their gowns arent in yet and may not be in at all!! I found out through a friend in the business the Rena koh is not shipping ANY gowns to the U.S. Stores beciase of money problems with the U.S. Distributor in florida!! SO if you girls have ordered a Rena Koh gown, check with your shop and plan on a 2nd choice if your wedding is soon.
Posted by Tina; updated 05/01/04

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Posted by Alice; updated 05/01/04

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Hey girls I was just on the bridal industry.com site and the bridal shops are in a real panic over the owner of Rena Koh not sending gowns to the US because someone owes him money!! I was looking at ordering a Rena Koh this weekend but after reading all these shops looking to trade dresses they have there is no way I going to order a Rena thru a shop! Thanks Tina fpr the info!
Posted by Janice; updated 05/03/04

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WOW!! You girls have to go to bridalindustry.com and check out not only what happening with rena Koh but witheverything that goes on in the bridal world. I cna not beleive what these shops are doing to "get" our business!! I hope my shop where I got my gown doesnt do what these shops do to their customers!! WOW
Posted by Jen; updated 05/03/04

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I too went the bridal industry.com message board and I found out how I can get a hold of the designer to find out where my gown is since the shop I ordered from cant or wont tell where my gown is. For any bride who has ordered a Rena Koh gown, Rena Koh can be reached in Hong Kong at email address

Raymond@sinar.com.

I also contacted the FL telephone number and all they did was tell me to contact my shop where I ordered the gown from. My wedding is in 4 weeks and still no gown. My attorney is going to use this info no tonly get my gown for me but also SUE anyone envloved with Rena Koh!!
Posted by Karen; updated 05/03/04

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How did you get into the bridal industry boards? It asked me for a registration and password.
Posted by Kim; updated 05/05/04

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Me too
Posted by krista; updated 05/05/04

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I work at a bridal shop and they are always on this website but unfortunately they saw what I posted on this website. I will email you with other info privately. But if you girls are still waiting for your Rena Koh gown, my suggestion is to have a plan B gown becuase thats what this shop is doing becuase the Rena Koh owner is not answering our calls which means he problaly wont be sending our gowns for our brides.
Posted by Tina; updated 05/06/04

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You say you work at a bridal shop? You have shown a sad lack of professionalism by telling consumers about a private industry board that they can only see by telling lies to get in.

That said, the problems with Rena Koh are very real. Retailers all over the country are scrambling to help each other look after their brides (even competitors!) after a manufacturer has let them down badly. That is a GOOD thing! Full service bridal salons care intensely about serving their brides well, and they are doing their best to deal with one of the most difficult situations the business can throw at them.

If you`re affected by this, work with your retailer, be flexible about alternatives, and keep your sense of humour. Your retailer will knock themselves out to make sure you go down that aisle looking absolutely beautiful, and that`s what matters most!
Posted by Daisy; updated 05/06/04

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I`m unprofessional??
Daisy, I was trying to help brides who are stuck without a dress or for girls to wach out for stores like yours trying to pass off samples as new. At least our shop is being honest with our brides!!
Posted by Tinna; updated 05/06/04

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It was indeed unprofessional to tell consumers to visit a private board to which they can have no legitimate access.

I have to ask, why are you so quick to assume I`m a retailer? And why are you so quick to assume that retailers would try to be dishonest with their brides about what`s happening?

I have to say that you`re hardly in a position to cast aspersions on anyone else`s integrity: You encouraged brides to visit a board that they could only access if they lied when they accepted the terms of service.
Posted by Daisy; updated 05/06/04

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I think it was ok, some brides now can atleast get a back up dress. Don`t be so quick to judge.
Plus she just said that you can visit the site, she never said you must lie & regester.
Posted by krista; updated 05/06/04

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I`m not making judgements, I`m stating facts: You cannot get into that site without registering, and if you`re not a professional in the wedding industry you can`t register without lying.

Therefore, by telling non-professionals to check out that site Tina was indeed telling them to lie.

Your ethical standards must be quite different from mine if you think that`s okay.

"some brides now can atleast get a back up dress."

Why would you assume otherwise? Do you think the stores affected by Rena Koh`s problems would just say to their customers, "Tough luck, here`s a potato sack you can wear?" Yeesh!
Posted by Daisy; updated 05/06/04

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NO!


BUT...

Some stores might not tell a bride anything at all for the time being not to start a panic
Imagine your store calls you up 2 months before your wedding saying it`s a posibility your dress might never come in.
Atleast now brides know.
And b/c someone says something to you don`t mean you have to do it!
It was just a caution notice, that if you are waiting for a rena koh dress call your bridal shop and check on the status of your order.
Posted by krista; updated 05/06/04

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"b/c someone says something to you don`t mean you have to do it! "

True. But that doesn`t excuse the person who makes the inappropriate suggestion.

"It was just a caution notice, that if you are waiting for a rena koh dress call your bridal shop and check on the status of your order."

If that was all she had said I wouldn`t have called her unprofessional.
Posted by Daisy; updated 05/06/04

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Daisey,

YOU ARE A RETAILER!! And how do I know that, because I was able to check thru thru the website. But enough of you.

I only want to help brides to be to so that they can ask their retailer to see what will be done about their orders. ANd if the shop is honest they will do the right thing. If not, then the brides will know upfront what the truth is!!
SO brides, check with your shop and hopefuly your shop is one of the honest ones!!
Posted by Tinna; updated 05/06/04

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Tina -- I AM a retailer and if you worked for me you`d be fired !!
Posted by Victoria; updated 05/06/04

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Any one who would lay their mistrust to the side and call it professionalism for the sake of the blind leading the blimd will eventually create a great deal of confusion in the midst of a crowd. The best way to help people who are in need is to nurture them and sometimes

If you assume that everyone is crooked, dishonest, and conduct themselves in such a manner, then you need quit your job and go start yourself a bridal shop and perfom the duties that you think need to be done. Until you have walked in the moccassins of another, don`t try wear someone else`s shoes in which you can`t fill.

Try it for a whiloe.
Posted by Onlooker; updated 05/06/04

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"YOU ARE A RETAILER!! "

Nope, I`m not.

"I only want to help brides to be to so that they can ask their retailer to see what will be done about their orders."

You get your brownie point for good intentions. Not for good sense, though.

"ANd if the shop is honest they will do the right thing."

Of course.

"If not, then the brides will know upfront what the truth is!!"

It`s important to approach the issue in a way that doesn`t involve an ethical "ooops" of your own.

"SO brides, check with your shop and hopefuly your shop is one of the honest ones!!"

Watch your tone. You make it sound like honest shops are the exception than the rule. I hope that`s not your intent, because that`s certainly not true!
Posted by Daisy; updated 05/06/04

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Tina,

Though I am not a retailer, I did work in a bridal salon for two years and now I am a bride, so I understand how the industry works.

Most salons are hard working, honest folks who will bend over backwards to make their brides happy. Manufacturers go out of business all the time and it`s not the salon`s fault. Oftentimes, even the salons are not given warning until it happens. Of course they are going to do EVERYTHING they can to help those brides who ordered from this vendor, so the activity you referred to on the industry board was most likely just that - networking to make sure their brides are taken care of. How can that be a bad thing?

Though I think your original intent was to alert us brides of a potentially bad situation, you should have just stated that the company was in trouble, ask brides to call their salons and try to work with them to come up with a plan B. You crossed the line by directing us to a website that, though we may be curious to see, have no business reading.

If you are THAT jaded with bridal, maybe you should consider a career change or an ethics course.
Posted by Kim; updated 05/07/04

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What I did is helping brides to avoid being taken by some of you shop owners who are on this website trying to pass of your stock as new. ONLY honest shop owners will tell their customer the truth on the situation. If you are a honest owner, then you shouldnt be afraid of this posting. But for the ones that are not honest, then this will help the brides to be!!
For the last word, there is one person is writing a story piece for a national media outlet to expose the bad parts of the bridal industry. They have signed up on this website as a bridal shop owner and have asked questions and this site gave her a lot of info to use!! So stay tuned because soon this will be hitting your TV or newspaper soon!! Only the truely honest shops will survive!!
Posted by Tin; updated 05/07/04

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I had NO problem getting my dress. I ordered my rena Koh before any of this stuff happened. People keep saying they are not coming in but, mine came in. I actually saw 3 other girls dresses at the bridal shop that came in with mine. Straight from Rena Koh. Not copies. What is all the panic about?
Posted by Terra; updated 05/15/04

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Happy news from a near victim of the nonsense that passes for knowledge on the net. The bride and her mother were terrorized by recent postings of dire warnings that the dress that was ordered in January would not be arriving. A call to the Boca Raton USHQ of Rena Koh provided information of a corporate reorganization and promise of delivery of the gown. A call ten days ago from our dress shop advised the dress had shipped from Hong Kong and today we picked it up, a new dress, made exactly to our specifications, pristine and beautiful. It may be that ours is the last and only dress the company ships, I can`t speak to the experiences of others, but come July, my daughter is walking down the isle and she`s going to be beautiful in her lovely Rena Koh gown.

I truly hope and expect that other brides in similar circumstances will see their contracts fulfilled by this company, which, in my experience, has been wrongly vilified.
Posted by John; updated 05/17/04