Having A Wedding In NH??? Please Read This!!

Please take my advice. Do NOT hire Talbots Catering, out of Manchester NH! I was APPALLED at the behavior of the staff, and even the owner, after I called to complain (with every right too).

I called them and recieved a menu, prices were reasonable, and I had recieved much praise on them from my neighbors and others who have used thier services in the past. Based on this we set up a meeting planned the menu, paid the deposit ect.

I should have known when the man began to argue with us that peaches and whipped cream are not traditional and no one would eat the cake that things werent going to turn out right, but I went with the referrals.

Fast Forward week before wedding: My MIL who was in charge of this aspect called them THREE times to confirm, give a final count and let them know what the "program" was. Should have been ample right???

Fast Forward Reception: We were to arrive sometime around or after 3. When we entered the hall they were still setting up, but all that had been done was the table clothes themselves and the centerpieces. My MIL noticed one of thier staff members pick up and throw one of her own Christmas decorations she had brought across a room (when I spoke to the owner about this because it was only 5 or 6 feet it didnt matter). Several staff members asked why all these people were there (DUH Dinner was at 4 but we werent planning on coming in RIGHT AT 4 and they knew this).

They finished setting the table becoming annoyed with the children running around, and in my opinion that was thier problem considering they had not arrived early enough. When I spoke to the owner about this, he said they usually dont show up until 2 hours before dinner. (Ok fine but you couldnt have accomplished more than you had in 2 hours?? You had 15 people the DJ had himself and was completely set up light show and all even climbing 2 flights of stairs, and didnt show up till about 2).

The food was excellent the service I would have gotten better from the local Dennys.

One staff member was constantly asking my MIL for cigarettes, the salads had been eaten people were up wandering about and did so for about 10 minutes before the caterers had the lady who ran the reception hall ask if we were ready for the main course! The caterers couldnt take a clue from the guests?
Salt and Pepper arrived AFTER everyone was served so by the time the head table got Salt and pepper we were done eating (Gee good timing huh?). Imagine my surprise to see 2 of thier servers taking a plate out of the hall to eat BEFORE we had dessert!

After waiting about 15 minutes we decided to go ahead and cut the cake hoping this would prompt the caterers to cut the cake and serve the peaches and whipped cream. NEITHER was served. They said they were told there was a sheet cake that was to be served and that the MOB had stated such. (Imagine thier surprise when I told them that I didnt see anyone holding a seonce, as my mothers been gone for 9 years and I am sure they werent talking to her). They then claimed it was the person they thought to be the MOG. THOUGHT??? She had a glass in front of her like everyone at the head table had, that said gee, Mother of the Groom, and they THOUGHT???

When I tried to get a refund on the desserts, I was then told I was going to be charged for stairs ect.
They argued that the conditions they were working in (a closet) werent the ideal conditions. To that point I am not arguing HOWEVER I still did NOT get dessert they never served the cake ALL of which was paid for, and too boot the rudeness of thier staff almost ruined my day.

The DJ was awesome and saved the day with the EXCELLENT job he did. I will be happy to provide anyone with his name and the number to reach him if you like!