David Bridal Is Horrible

Look you silly girl, quit posting multiple messages about David`s bridal store. Just because they didn`t treat you like the "royalty" that you THINK you are. Get over it! I`d be willing to bet that nobody shows up at your wedding anyway.

Quit posting these multiple messages about David`s Bridal - nobody cares. And by the way, I`m going to make it a point to go shopping there as soon as I can. Got it?

Layla - get over yourself alright, stop posting this unnessary rude posts!

No offense to anyone, I don`t know the deal with why everyone was so disturbed by what the original message stated but I have to say, David`s Bridal was the worst shop we went to when looking to buy the wedding dress and bridal party dresses. Personally, I came across this site on accident but I was interested in the fact that many MANY others seem to have had the same unbelievable experiences with this store. First off, they did absolutely nothing to help. We called ahead of time to make an appointment, which is a joke in itself, only to get there and find out we had to wait for an hour just to fill out the form. Now, there were five of us, all looking to purchase that day. We had gone online to find the styles everyone liked and were well prepared to give them the money that day. All we wanted was someone to aid in the process. There was two dresses the bride wanted to try on and four different ones for the bridesmaids. We had all the style numbers and when the appointment was made, all of this was told to the salesperson. WE GOT NO HELP WITH ANYTHING. After waiting just to have our appointment acknowledged, we were then told to go through and find the dresses ourselves, which are categorized by size, not style. Then we had to wait, again, this time for about an hour and a half, to get into a fitting room. Let me add here, that people without appointments were getting into rooms before us. Needless to say, we went through this hassle strictly because we were already there and wanted a chance to actually try the dresses on. We were lucky because everyone in the party was able to find what they wanted but we left that disgusting store without buying a thing. Two days later, after a few phone calls, the entire bridal party was able to get their dresses at another store, for around the same prices and, without appointment, were able to go in, have someone help in finding what we wanted (which we were not asking them to treat us like royalty but just to HELP and that is what a salesperson is supposed to do)and purchased without any type of a problem. My reasoning for posting this message is simply to help others in their search. Weddings are enough work and the dresses are usually difficult to even narrow down. David`s Bridal was the seventh store we went to and it was the absolute worst of them all. Come on, even in Meijers you can find someone to help you in looking. The attitudes of the so-called sales help was amazingly rude and of no help even when asked about cost. So, even though I do not understand the background of why the original post was jumped on so severly, I would never refer anyone to David`s Bridal. We were all sickened with the manner of their handling of the customers. If you are looking for bridal shops, DO NOT GO TO DAVID`S BRIDAL. Save yourself the time and work and go anywhere else. I assure you that you can find what you want in another store that will do, at least, the very basic to aid you in finding your dresses. One more thing, we were not the only people there that day that was disgusted with the service and the store in general. Not one person we spoke to was in any way happy with it. Not to mention, that the line for people making payments was not long but the line for people leaving the store empty handed was extremely long.

I completely agree with Amy! I went to David Bridal last year on my birthday. I was willing to pay up to $1000 for my dress. I heard David`s Bridal had good prices. I had an appointment but had to wait 30 minutes for the lady I made the appointment with to show up to work. The store was empty. I waited.... When I finally saw the dresses I picked out on line, saw the cheap material--I ran so fast out of that store and never looked back.

David`s Bridal is horrible. My friend and I went there to shop for a wedding dress for me. The associates were rude until they thought we might be interested in placing an order. I felt like I was in "the used car dealership for dresses" (HIGH PRESSURE TO ORDER). I know they are a business and are trying to make money, but I wanted this shopping trip to be special. I didn`t see any dresses at all...they seemed to look like each other. Nothing unique. My friend and I ended up leaving and went to a little boutique. The woman greeted us with open arms (but not in a saleswoman kind of way). She was patient, introduced herself, asked for my name, and spent a lot of individual time with us. I found a dress that I didn`t like at first, but with her expertise she said she thought it would look great on me. We tried several others...but nothing compared to that one. I ran into her at a bridal fair and she remembered me...David`s Bridal could never have done that. Sometimes it is worth a little extra money to get quality service and merchandise. And every bride should feel special on her wedding day as well as the planning that leads up to it.

I think Layla didn`t take her medication today. CHILL OUT GIRL> Some people do have bad experiance at different places. Just because you have a good experiance doesn`t mean you post rude posts.

Go to the message that says I love david`s bridal and post there.

In being a professional wedding consultant, you will find that bad experiences happen. I feel that you should go to a bridal store that is a little smaller and will give you the personal attention that you need. I agree with the latter posts, saying that they had issues with David`s Bridal. The manner in which they run their business, I feel is not appropriate. Since they are a nationwide bridal store, they should be a little more flexible in helping brides-to-be.

Nascar wedding? Classy....... If you`re a redneck.

I too bought my dress from davids bridal and though it was the exact dress I wanted I was totally pressured to buy it. I had to go in that store 3 times to exchange my dress before I found the perfect one becouse they never wanted to let me me return it.I just hate that I felt so pressured.

I`m currently having horrible experiences with David`s bridal too. In the store closest to me the people were so rude to my sister and I (we`re bridesmaids) until they realized that we were there to actually buy a dress. Since they only had one size available we went to another store further away. Since we had already called and put a deposit on the dress through the phone the store manager got my dress when we paid off the rest. When i went home the dress had a whole in the back, the beads were loose and missing, a strap was missing and two of the hooks in the back were gone. I didn`t try on the dress at the store because the store manager helped me out personally so i didn`t believe there was a problem. After much debate I finally got a new dress. Never Again.

I went to the Davids Bridal in Westland, Michigan. They had a great assortment of bride dresses in all different styles & sizes. The sales ladies were very helpful. I didnt like their policy of no returns though. (even if it was before my wedding) the problem I had was the alteration people. They were hacks! and very expensive. Next time I would buy a dress at Davids Bridal and take it somewhere else to be altered.

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Well, keep in mind that this is coming from someone who used to WORK for David`s Bridal...
The store that I worked for in Danbury, CT was a pretty good store with a decent location, so we had a fair amount of traffic but never too much to accomodate. Maybe it was just our staff, but I don`t think we ever had anyone complain about us. I had a bride walk out on my once b/c she didn`t like that she needed a size 16, but that was her issue, not mine. For those people that have had bad experiences with David`s I appologize. Even though I don`t work for them anymore, I feel bad that there are so many people that hold the company in such low regard. They actually account for 80%, (YEAH THAT SAYS 80!) of the nations wedding gown sales, so they are doing something right in a lot of places. But here`s my tip if you hated their service but liked their dress...Davinci Bridal. They make knock offs of the David`s Bridal dresses for a LOT less. My own wedding dress came from them. If you go to Bridesave.com and look on the homepage, it allows you to enter the David`s Bridal dress # and they will show you the dresses in their inventory that match that, many of them exact replicas from Davinci. My dress was $649 at David`s and through Bridesave it was $449. Just keep in mind that through Bridesave, it takes WEEKS to get your dresses. The estimated time they tell you is really wrong. Add about a month to it to be more accurate.

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Well sure you can get DaVinci for a cheaper price and thats a knock-off of Davids Bridal dresses but their quality isnt have as good as Davids. Its your wg people need to stop being cheap its a one in a lifetime moment (except for those who marry more than once) DAVIDS THE BEST THEY RULE!!!!!!

My experience with David`s Bridal was not so great. The first time I went in there, I found a dress that I loved, but the salesperson was so pushy, it actually drove me away. I looked around a lot, but I still loved that one dress. So I went back in to buy it. The salesperson was helpful, although she told me that my dress was her favorite in the entire store, and then right in front of me, she told that same thing to the girl standing next to me in another dress. I told her that I wanted to buy the dress. Then she started pushing shoes, veils, slips, and a $120 tiara on me. A bit of advice, don`t spend $120 on a tiara. I went home and got on ebay and found a BEAUTIFUL tiara for only $20 including shipping. Anyway, then I told her that I didn`t want the dress I had tried on, since everyone else had tried it on as well (so it had a few dirty spots). I wanted a new dress. She, nor any of the other associates liked this idea. They made me feel like I was crazy for wanting a dress ordered. Shoot, if I am paying $650 for a dress, it better be brand spanking new! So after them making a big deal about it, they finally did it. However, I wouldn`t be surprised if the dress that I got was still the same one. When I went back to the store to pick up my dress, I wanted to try it on before I left the store (you know, just to make sure everything was alright). Well, since I had already spent my money in the store, there was no chance of selling me another dress. So they simply ignored me. They gave my mom and I a dressing room, but offered no help at all, which I thought was totally rude. They didn`t even say thank you when I left the store. The other thing is, the alterations are astronomical! That is how they can make their money for selling the dresses at a reasonable price. My bridesmaids and I are taking our dresses to a local lady who does excellent work, at a fraction of the cost. So do I recommend shopping at David`s Bridal? They do have a good selection with good prices. Just be sure that you go in there with a strong will to say no to all of their sales attempts. Know what you want and don`t back down. And take your alterations somewhere else. They are a very pushy operation, so be careful!

Sara you are full of baloney! Guess what you said you wanted a new dress bc everyone tried on the one you wanted well i got news for you just bc u ordered doesnt mean that it new and came from the wharehouse in fact it probably came from another store!!!! And why should the sales associate bother helping you out if you already got your dress? The time they spend helping you they could be missing out on other sales that can earn them commission!!! And about alterations the reason theyre so high is bc they off guaranteed work and if for any reason they do not do a good job they get a new dress for you and fix it for free!!! Yea you can take it at another place but what if they do a horrible job? Your stuck with it and another thing if you are willing to pay $650 for a dress than why are you being so cheap on alts? And the reason they want you to buy a slip is bc if not the dress will go between your legs. Theyre just trying to help you out. Instead of you being the victim they are.

I agree!! Do not buy your wedding gown at David`s Bridal!! They called and told my daughter her dress had come in and when we got there, and after waiting more than 1/2 hour in the fitting room, the manager told us she was sorry but the wrong dress had been ordered. She said these things happen, although very rarely. NIce, huh? They wanted my daughter to pick out something off the rack (the gowns were in rough shape) because at this point it was too late to reorder the dress she had wanted. We didn`t find anything she liked, so we went to a smaller shop and found a beautiful dress. We were refunded, albeit more than a month later!! Her best friend also had a bad experience at David`s Bridal, alteration problems, wrong dress for her maid of honor. And it goes on and on...

Oh watever!!!!!!!!! Blame davids bridal for your own mistakes

Hi. I am an excellant seamstress, specialize in Bridal Wear and the girls that have come from Davids Bridal all have had bad , nasty experience with them. I my self have never been there, nor wish to.

I went to David`s Bridal in Fargo (We drove down from Canada). I have no complaints about the service. The girl who helped us wa very friendly. She listened to what we were looking for and brought multiple selections to try on.

The only complaint I have about David`s Bridal is the quality/structure of the dresses. I found that the dresses felt flimsy to me. I did not go with a David`s Bridal dress because of that reason.

I am a Bridal Consultant at Davids Bridal in the Northeast, and even though I work there I dont necessarily agree with some of their policies. It is after all a company in the business of making money. It is not a privately owned boutique where service would be more personalized. It is a MASS RETAILER OF GOWNS FOR THE BRIDE ON A BUDGET! Davids Bridal is designed for the bride to be who wants a beautiful gown and bridesmaids but does not want to pay $3000.00 to get it. It is off the rack-this is why the prices are kept so low. When you think about getting a dress at Kleinfelds in NY for example, the price for the same dress will be wayyyy cheaper at Davids Bridal. Now, this does not excuse bad service and I for one, have never had that problem with my brides because I take the time to make the experience everything that they wished for. If they need for three hours then I am there, even though most appointments are to be for an hour and they technically should make another appointment to try on gowns. I am engaging and I completely understand the gravity of the decision the bride to be is making. This dress is the dress she will marry her love, her best friend in, and she needs to feel that the experience is special from beginning to end. When she feels that, and you go through the looks and help her whittle it down, she KNOWS she has found the dress of her dreams! Now, keeping it real, these are not gows by Vera Wang, and if you want a Vera Wang gown, you have to re-finance your mortgange in some cases to get one. Most brides do NOT want to spend that type of money, which is why Davids Bridal fills a specific niche. Now, I have seen some bad attitudes by co-workers, and I can honestly say in my store all of the "troublemakers" are no longer here. But you have to look at it from our end as well. I work long hours assisting each customer with a smile, often lugging two, three even four dresses weighing up to 20 lbs back and forth, and if its a picky bride, she can go through as many as fifteen gowns in one fitting! Now most of my brides due to a little system I devised dont try on as much but it is grueling work. Also, the customers need to realize that there is a method to Davids madness. Every customer is assigned a consultant who pulls the dresses. I am also assuming this is because the dresses are heavy and there could be liability if a customer gets hurt as well as this being a prime opportunity to personalize their service. And I am sorry, sometimes it is really busy and you might have to wait. Its not personal. We have brides who come in who get an attitude if greeted and asked what they are here to look at, and want to run the show. This is not like Macy`s where you can shop and pull freely. Also, a good consultant will make sure you feel at ease and will be able to fit your undergarments as well as your dress so well that your decision should be made relatively easy at the end. Also, we are not miracle workers. We are human too. And we are subjected to nasty remarks, pushy family members, and stuck on themselves brides more times than I can count. And as far as the sizes for bridesmaids dresses and colors being off, let me tell you, I expressly tell my bridal parties that dresses when ordered come in a little tighter, so adjust the size accordingly. These girls out here today are SO WEIGHT OBSSESSED that they will say a size 6 when I see arm fat and they really need a 8! So when the dress comes in they want to rail at us for their own insecurities and get mad when we wont take the dress back. The girls are so stuck on numbers that it is ridiculous. In a formal wear store, its not about the number its about FIT. And if vanity keeps those rose colored glasses on you, then that is your fault entirely. I give my girls as much information as possible to ensure that they get what they need the right way. But there are a lot of customers who want it their way-against our advice. But dont paint all Davids Bridals with the same brush. Some of us really do care about the bride and making her experience as special as possible.

Regarding Sarah`s post: A bridal consultant is just that, a consultant there to assist you in making an informed decision. If she was pushy, you should have brought that to the attention of management. That is not the way to close a sale. A consultant is there to make sure you know exactly why this and that is needed and why this and that is not. You would be surprised at how many brides know absolutely nothing about crinolines and slips and long line bras-never mind the multitude that come in wearing the wrong size bra to begin with! It is obvious that you are such a bride. A crinoline is designed to showcase the lines of the gown (example an a-line gown) to the best of its ability, all the while keeping you from taking a header down the aisle. And if you didnt like a certain look or items that she was showing you speak up and tell her what you want to spend and the style you are looking for. And although they should have been assisting you from the moment you came in until you left, most consultants I know will not spend hours and hours with you if you have no intention of seriously buying. You are more than welcome to come back and try on, but spending three to four hours with you and you are not buying but someone else is, is preposterous. And as far as alterations go, that is nothing new. Most places charge you sepearately. But if you want to go somewhere else you can. But I would rather let the person do it who is MOST FAMILIAR WITH THE STYLE OF MY DRESS than leave it to chance elsewhere, because if the outside vendor messes up, you cannot RETURN the DRESS!
What I am seeing is that a lot of the brides out here are looking for a lot, but are not looking at themselves in the equation of why the experience was not a great one. Dont get me wrong, customer service should be impeccable, But we also deal with impossible to please brides, pushy mothers, the peanut gallery weighing in on the decision, and anyone else that impedes on us making your experience special. So Sarah, when you go shopping for your gown, you can Choose Davids or go elsewhere, but I will guarantee you, that you better look in the mirror first before you start pointing fingers.

And Sarah, regarding you wanting a perfectly "clean" dress since you were paying 650 for the dress: Davids Bridal is an OFF THE RACK retailer, meaning that if they order it, chances are you will get a gown someone else has tried on. This is not Kleinfelds. That is why the gowns are reasonably priced. Makeup can be cleaned out. And any gowns that are dirty or soiled are taken off the floor-permanently. Remember, that with champagne tastes on a beer budget, choosy can be taken a little far...

Thanks for the heads up, I almost bought a dress there. What a bunch of scum suckers. LOVALARD LAVALAMP LOOSE LIPS SINKS SHIPS

I can`t believe so many ppl have been outraged by their experience at David`s Bridal. Although I can`t say I am surprised. I recently started working at David`s Bridal and a lot of my co-workers find it appropriate to get an attitude with the customer...I feel that you hide your personal feelings and keep it professional even if the customer is not. And as far as the one on one attention goes. A consultant has no say in how many customers he or she has at any given time. So her attention is divided and all he or she can do is give you as much as possible. If you go into a discount store you can`t expect to be treated like a princess. If you want that I suggest you go to a boutique.