Horrid Service From Invitations101
I ordered my wedding invitations from invitations101.com. When I received my order I was missing 125 response envelopes. I called and emailed. No response. I waited a couple days, still no response. I called again, emailed again, still no response. After a week (I think they finally got tired of me emailing and calling them) I got a brief email stating they would be sent out asap. It has been two weeks and still no envelopes. My wedding is in 6 weeks and I`m completely stressed. I will now have to purchase extra envelopes and send them out, which means they will not match. I never received an apology, nor a phone call, just a brief email stating they would send them. Which they still have not.
Posted by teresa; updated 07/31/07
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Did you ever get the envelopes? If not, call me personally and I`ll help you out at my cost. That is horrible!
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Posted by Invite Designer; updated 08/15/07
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Thank you, but I had to go to the store and purchase ivory envelopes from office max, because I wanted to give my guests 6 weeks notice. Then I just used clear labels for the address. I never received an apology from them. Two weeks later I received the envelopes in the mail, with no card or not or anything even acknowledging that they had made a mistake. I was completely taken aback by the disregard and unprofessionalism.
Posted by Teresa; updated 08/16/07
