Bait & Switch - Reception Hall
I am getting married on June 16, 2007, less than two weeks away. I got a call this morning from the hotel where we booked the reception and they told me another party booked on the same day has more people coming than expected so they are changing our room. We originally booked the ballroom and now we are being moved downstairs to the hotel restaurant/breakfast buffet area. In our contract it says they have the right to re-arrange banquet rooms, but this area was not presented to us as a banquet room when we had the initial tour. It was shown to us as the breakfast area. I have been on the phone with the events coordinator complaining about this last minute change and she is not budging. Is there anything I can do? I saw a picture of this room and it is definitely not anything close to what we thought we were getting.
-Stressed Bride to be!
Posted by Cat; updated 06/06/07
Reply
Rent a huge canopy and have the reception in a park. You can always have it catered, rent chairs and tables etc. Weather-wise, June is a beautiful place to have an outdoor event. Insist on your depost back from the hotel - as they broke their contract!
Posted by karen; updated 06/07/07
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If this is chain hotel like a Marroitt go to the top call corp. Office and bitch like hell - demand a hugh discount. Food is not costly to hotel nor is booze - they can cut the price.
Posted by Tina; updated 06/12/07