Ibex Studios

The same thing happened to us. We were married in Northern Wisconsin on September 30th, 2007. I contacted Alex several times via e-mail & phone this winter inquiring on the status of our wedding video. Finally, after becoming more demanding on my e-mail, we received an e-mail back stating he was sick & was in the hospital. He said the contract clearly stated 6-9 month turn around time. Since then I decided that I was going to wait until 9 months passed to take any action. Now I am so upset after reading all these stories. We are going to contact the Milwaukee Police department & BBB to see what type of action we should take from there. Has anyone received their $ back or their video? What actions are others taking?
Posted by Lisa; updated 04/24/07

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I feel absolutely sick to my stomach now because I am just reading emails from other brides having the same problem with Ibex Studios! My wedding was 11 months ago also in Wisconsin and we have yet to receive our wedding video. I have contacted Ibex and Alex Perl several times in the past few months with no response. We have not received anything and they also have photographs of ours I sent them for a photo montage and DVD cover. Has anyone heard from them? What can we do?
Posted by Trish; updated 04/26/07

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Here it is:

ALEX PEARL`S CURRENT ADDRESS IS:
2014 S. 102nd St #306C
West Alis, WI 53227
Posted by Raegan; updated 04/26/07

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I JUST HEARD BACK FROM ALEX! via e-mail !! HE ASKED FOR AN UPDATED ADDRESS & SAID HE WOULD GET US OUR VIDEO NEXT WEEK!!

If you want to contact him, this is the updated info.
Alex`s new e-mail is : ibexweddings@yahoo.com. His new website is: http://www.ibexweddings.com/

Hope this helps.
Lisa
Posted by Lisa; updated 04/26/07

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Lisa did you see his address? It is posted on here. If you didn`t here it is again:

2014 S. 102nd St #306C
West Alis, WI 53227
Posted by Raegan; updated 04/26/07

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I don`t think that address is correct. I haven`t gotten my DVD from him yet, but I did get my pictures that I sent for the photo montage, and they came from a North Riverside, IL. Whether that is a PO Box or not, it is not in WI.
Posted by Lacey; updated 04/26/07

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Hi Lacey(?)

That address is correct. The address in North Riverside is a UPS store. Sorry. But you are wrong. But thanks, anyway.
Posted by Raegan; updated 04/26/07

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Brides! Remember…do not let words stop you from pursuing this…only ACTIONS! Many of the clients on this forum were told they would get videos by a certain time and haven’t. One example is Neha was told in January that she would get her video in 2 weeks and she still hasn’t gotten it. They tell you to contact them but I have been contacting them for 9 months with no response. Do not let these promises slow you down. Remember the reason you are being contacted at all is because people spoke out.

If Ibex really cares about us they would’ve sent us a copy of our raw footage at this point at the least. It is not time consuming or expensive to do so. Then they can take months to edit our videos. Since they didn’t send us a copy of our raw footage then I take this promise as another stall tactic.

I hired Ibex Studios to videotape my wedding in June 2006 and I have not gotten any response from Ibex Studios since July 2006.. Keep in mind that the e-mail I used is the same e-mail address that Ibex recently provided on their website encouraging you to contact them and not complain to outside sources. Three weeks ago I e-mailed Alex Pearl at Ibex asking for my raw footage and nothing else…no refund…just my raw footage. I have not received a response to my e-mail and have not received any raw footage in the mail. It is not an issue of a sub-contractor because Alex Pearl videotaped my wedding and I have confirmed this by comparing pictures with other brides. Ibex asked for Neha’s address 3 weeks ago to get her raw footage and she hasn’t gotten anything. Be aware that these could be stall tactics.

I hope we all get our videos but we can’t stop pursuing them until they are literally in our hands. I have waited long enough and I am pursuing this full force, head on with the FBI, police, General Attorney’s office, etc.
Posted by Jennifer Yerks; updated 04/26/07

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The apartment he lives in is probably not under his name. It will be under a girl`s name. They just moved there.
Posted by Raegan; updated 04/26/07

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I contacted the West Alis police department and they confirmed that the address West Alis address Wendy provided is an apartment building. Thanks Wendy and Raegen.
Posted by Jennifer; updated 04/28/07

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Our pleasure. He needs to stop and learn a lesson.
Posted by Raegan; updated 04/28/07

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So who has called the FBI?
Posted by Raegan; updated 04/29/07

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We have had the same issue. Our wedding was in July in Central Illinois. I did alot of investigating and found out he cashed our final payment somewhere in North Carolina. I do have the address and phone number of his landlord. The last time I talked to him, he said he had a number of tapes that the guy had left behind and he moved them into a storage unit in Champaign, IL. The landlord also said that they repossessed his house and he filed for bankruptcy. Anyway, we are still working on getting at least the raw footage. We would also be interested in taking legal action as a group if anyone else is interested.
Posted by Rhiannon; updated 05/24/07