Photography - Captured Moments

To Whom It May Concern:

Erica Roush, Captured Moments Studio, performed wedding photography services for us on October 28, 2006. Despite numerous attempts to contact Ms. Roush (voicemail and email) regarding our wedding photo CDs, we have received one return call (several months ago), two emails making empty commitments, and no wedding photo CDs.

Ms. Roush’s photography service advertisement indicates a 2-4 week turnaround time (see attached). The last time we communicated via email with Ms. Roush she assured us our wedding photo CDs would be put in the mail the very next day, 2-3 day priority mail (December 19, 2006) ~ See attached copy of email correspondence.

We thought you may have concerns hosting someone that is misrepresenting their services, or perhaps help us to get in contact with Ms. Roush to retrieve our wedding photo CDs.

Ms. Roush’s Contact information is as follows:

Erica Roush, Photographer
Captured Moments Studio
Mailing Address:
1080 Carlton Place #2D
Frederick, Maryland 21703
Contact #1: 1-240-529-8651
Contact #2: 1-301-663-3837
Email: capturedmomentsstudio@msn.com
Website: www.capturedmomentsstudio.smugmug.com


We prefer not to make this a legal matter, but we feel at this point we may have no other choice. All we want are our wedding photo CDs for which we paid $650.00 to Ms. Roush, with cancelled checks to prove it.

Please - anything you can do to help us is greatly appreciated.

Sincerely,

Brenda and Jeffrey Brown
717-321-4893
Mechanicsburg, PA