HOB Update

Ok so this is a follow up message after my first. I was able to get a full refund not only for me but for all three of my bridesmaids as well. The best thing to do is to call the Glen Ellyn store (you can get the phone number from the better business bureu website) and ask to speak to Joan. If they transfer you to her voicemail hangup and call back and DEMAND to speak to her or to someone of equilivant status. It should work and if all else fails file a complaint with the BBB at www.bbb.org and in the section asking what you would like them to do for you simply say you would like a full refund.

Another quick comment is that my husband actually got in contact with an owner of one of the HOB`s (the HOB Couture) And she said [after gettting over the shock that my husband not only got her home phone number but actually called her] that she is completely ashamed and embarrassed to be associated with them [they are fanchised] but that we would be lucky to get one out of the four dresses we ordered. Then she kindly followed that up with "thats what you get for ordering your dresses online" .. Ha.

Anyway, I hope that all of you that have already ordered your dresses find this helpful. Good luck and I hope you have a wonderful wedding day dispite this awful expierence.