COMPLAINT To Men`s Warehouse
My first born daughter`s marriage night; it should have been a night of happiness and joy with I, as the father of the bride, basking in the glory of the night`s revelry. Instead it became the night of my greatest humiliation. I ordered two tuxedo, one for myself, the other for my son and due to many other time constraints I was unable to pick up the items until the day of the event. I came in and tried mine on and told the person assisting me that I thought the pants were too baggy. She adjusted them with the side straps and said it would be fine. It wasn`t. I took the tuxes home and contiued with more pressing last minute items for the remainder of day until I dressed and went to meet my wife and daughter at the church. Throughout the night I was ridiculed and made sport of by my continual need to pull my pants up and the fact that my coat was so small it made my rear stick out like I was wearing a bustle. I had to cry out to the DJ to stop the music during the father/daughter dance. Since the event was so well filmed and witnessed by friends, family and business associates I will never be able to live this indelicacy down. I have been made a fool by you and your company and the memory of that precious moment is forever scarred by the Men`s Warehouse and my only pleasure will be to warn every person I can to use any service but yours. Less than cordial, Dan R Parfait [Today, 4 days later they called and offered a partial refund- for the greatest humiliation of my life- a partial refund. Please email them and tell them you heard my story. Re:Complaint]
Posted by Dan R Parfait; updated 11/06/02
Reply
Wow. Tthat`s really kind of sad. As in the patehtic form of sad, not as in the depressing, unfortunate sense of the word. Considering that a grown man is unaware of the phenomenon of suspenders and feels scarred for life because his jacket was a little too small, I sincerely hope that I may never become as petty and whiny as you, sir.
Posted by Frank; updated 04/21/03
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Good one Frank! LOL
At first I was a bit concerned being that, that is where our tuxes are coming from but you put it in perspective for me! I`ll make sure though WE don`t wait until the day of to pick up....not that we would of anyway! You hear nightmarish stories from everyone, regarding every Tuxedo place so if you wait to the last minute you are the fool.
Frank, thanks for the laugh....sorry Dan
At first I was a bit concerned being that, that is where our tuxes are coming from but you put it in perspective for me! I`ll make sure though WE don`t wait until the day of to pick up....not that we would of anyway! You hear nightmarish stories from everyone, regarding every Tuxedo place so if you wait to the last minute you are the fool.
Frank, thanks for the laugh....sorry Dan
Posted by Jemmy; updated 04/22/03
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I don`t understand how either of you could be so insensitive about what he is going though. Each one of us are individuals and what one person sees as a mountain the other may see a mole hill. Just because you don`t feel it is worthy of a post here doesn`t mean that I or any one else feels the same way. This board is here for support and what you 2 did is not support. Anything could happen at the last minute.........you don`t know so don`t ever judge someone else`s misfortune and say that it will never happen to you because we know that it very well could..........Hope all of your days are what you want them to be!!! Best of luck!!
Posted by Carmen; updated 04/24/03
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Carmen,
I said at first I truly felt sorry for the guy, after then reading the post from Frank I thought more about it. I mean come on.....the guy is going to let this ruin the rest of his life. And what kind of people does he associate with when he says "That THROUGHOUT the night he was RIDICULED and made sport of. I believe that he has far greater problems then those that may of been caused by Men`s Wearhouse. Usually only those closest to you are invited to your daughters wedding. Good Luck! That`s all I have to say.
I said at first I truly felt sorry for the guy, after then reading the post from Frank I thought more about it. I mean come on.....the guy is going to let this ruin the rest of his life. And what kind of people does he associate with when he says "That THROUGHOUT the night he was RIDICULED and made sport of. I believe that he has far greater problems then those that may of been caused by Men`s Wearhouse. Usually only those closest to you are invited to your daughters wedding. Good Luck! That`s all I have to say.
Posted by Jemmy; updated 04/25/03
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Since it was a formal wedding, the preparations took more than a couple of weeks. It was an important day in the life of this man and his daughter....too bad it didn`t mean enough to him to make time for his fitting. How did the tux he picked up for his son work out?
While I understand the need for compassion, however, if that is the worst day of this man`s life, he is extremely lucky.
By the way it was the bridal couples big day...not yours, pops.
While I understand the need for compassion, however, if that is the worst day of this man`s life, he is extremely lucky.
By the way it was the bridal couples big day...not yours, pops.
Posted by mary; updated 09/20/03
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Dan, while I sympathize with the fact that you were upset that the tuxes didn`t fit, I don`t understand why you would leave Mens Warehouse when you knew that it didn`t fit. You could have made the associates at the tux shop rectify the situation before you left.
Also, what sorts of people do you associate with that they would ridicule you at an event you were hosting? Are they grade school children who don`t have manners?
The event is now over with and it`s time to let the issue go. I would recommend that you focus on the fact that you were able to be a part of your daughters wedding day. There are some fathers who die before they can see their daughters get married.
In the whole scheme of things, an ill-fitting tux isn`t the end of the world.
Also, what sorts of people do you associate with that they would ridicule you at an event you were hosting? Are they grade school children who don`t have manners?
The event is now over with and it`s time to let the issue go. I would recommend that you focus on the fact that you were able to be a part of your daughters wedding day. There are some fathers who die before they can see their daughters get married.
In the whole scheme of things, an ill-fitting tux isn`t the end of the world.
Posted by Kay; updated 09/20/03
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Dan, I used to visit this site often, now hardly at all. You can see why by the previous comments to you. This is not the site to visit if you are wanting to vent, or give an opinion, or be nice. As you can see there are a pack of girls on here who just like to hurt people. They have no feelings for others and this site is nothing but a joke now because of them.
I`m sorry for your bad day. I think its beautiful that you took the time to write as obviously your daughters wedding was very special to you.
I found a fantastic site that is very helpful and the people there are honest but caring. I will not be back here.
I`m sorry for your bad day. I think its beautiful that you took the time to write as obviously your daughters wedding was very special to you.
I found a fantastic site that is very helpful and the people there are honest but caring. I will not be back here.
Posted by disapointed; updated 09/21/03
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This has NOT ruined my life forever. I did tell them it did not fit and their expert said it did. I had never worn a tux before, I HAD to rely on the expert. My point HERE is that for a company that says `I GUARANTEE IT` I was VERY disappointed that I have not recieved an apology from the store manager or from the guy on TV. They can take their guarantee and sell it to someone else.
Posted by Dan; updated 09/21/03
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Dan, I understand exactly what you are saying. As "Disappointed" said, it is sad that there are people who make judgmental comments. If you look at other message threads, you will see what I am referring to.
Posted by Dee; updated 09/21/03
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I am terribly sorry that that happened to him on his Daughter`s big day. I wouldn`t wait until the day of, but after experiencing a recent death in the family, I can understand that things happen that don`t allow you to stick to the schedule you may have set.
ABSOLUTELY NOTHING excuses the store for failing to provide what they were paid to provide. He is entitled to an entire refund. Nothing fit.
It can be a very embarrassing thing to have to hold your pants up during the father/daughter dance, whether it is close friends or not. There is still an entire family to consider, the Groom`s side. Except for the new inlaws, most families don`t meet in entirety until the wedding. Right? maybe the groom`s side is a bit better off than he was, maybe there is a level of insecurity there. So what. Isn`t that to be expected? who wants to embarass themselves, their family and friends, or possibly cause any blemish on his Daughter`s memories of her special day.
I appreciate the warning and I will not be using Men`s Warehouse for any of our tuxes. Thank you.
ABSOLUTELY NOTHING excuses the store for failing to provide what they were paid to provide. He is entitled to an entire refund. Nothing fit.
It can be a very embarrassing thing to have to hold your pants up during the father/daughter dance, whether it is close friends or not. There is still an entire family to consider, the Groom`s side. Except for the new inlaws, most families don`t meet in entirety until the wedding. Right? maybe the groom`s side is a bit better off than he was, maybe there is a level of insecurity there. So what. Isn`t that to be expected? who wants to embarass themselves, their family and friends, or possibly cause any blemish on his Daughter`s memories of her special day.
I appreciate the warning and I will not be using Men`s Warehouse for any of our tuxes. Thank you.
Posted by Kristina; updated 09/22/03
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I agree with EVERYONE. He did not come here to be ridiculed! Also he should not have waited until the day of. But if you go have measurments taken you expect them to be the right size. This site is very poor with giving compassion.......but I will be back, you guys and gals can be brutally honest but helpful. Thanks
Posted by Bride Needs Help; updated 09/23/03
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My goodness, I haven`t laughed that hard - or much - in years. Get a grip Dan! You laid it on so thick my feet are still stuck in the mud. Could you possibly play the victim any more than you already have? Are you in drama because you certainly are the Drama Queen. You either should have paid more attention to the tux when you picked it up -- or stopped and gotten some suspenders. My god, you are an adult you need to take care of your own clothing issues like an adult should.
Thanks for the laughs though - what a hoot. You are one pathetic fool.
Thanks for the laughs though - what a hoot. You are one pathetic fool.
Posted by Maddie; updated 10/10/03
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Ookay well I could probably understand that it felt weird wearing thoughs pants but Come On .. Lets put it this way its not Your Day. Its your daughters day and you should have not stopped from dancing with your daughter just because of YOUR MALE EGO...
Posted by Sylvia; updated 10/11/03
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WOW! HOW AWFUL -
I ALWAYS THOUGHT YOUR COMMERCIALS INSURED AND RELAYED "TOTAL CUSTOMER SATISFACTION". WHO DROPPED THE BALL
ON THIS FAMILY`S BIG DAY ?
K MARTIN
I ALWAYS THOUGHT YOUR COMMERCIALS INSURED AND RELAYED "TOTAL CUSTOMER SATISFACTION". WHO DROPPED THE BALL
ON THIS FAMILY`S BIG DAY ?
K MARTIN
Posted by K MARTIN; updated 10/14/03
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I have learned over the years that "he who fails to prepare has prepared to fail". You take yourself way to serious sir your really not that important since I`ve never heard of you before this post.
Posted by Tom Howard; updated 10/20/03
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I have to say ..I have delt with Mens warehouse my self and , had no problems at all. I personally run a tuxedo store of my own now, and picking up the day of the event is crazy. A guarantee is just that, but when you leave only a few hours for something to be rectified, you do not leave many options for much to be done. I know that most formal wear places , make items available at least 2 days before, and most formal wear stores are open late at night, so Im sorry but I believe that the problems started when you decided to wait till the last minute, if you had rented from the buisness I work for, the situation would have been the same. We are not miracle workers.Though I do think at least an apology would be nice, but one stores mistake does not speak for the whole company.
Posted by L.S.; updated 11/01/03
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I recently rented eight tuxedos and we prepared far in advance - all the measurements were taken everything should have been perfect. BUT not one tuxedo was correct. Pants were 3 inches to high, jackets were 4 inches too long; the shirts were the wrong type. Not one tuxedo came in correct. We had a week to get it all fixed and I still had to run down to the store the day before my wedding to pick up replacement shirts and altered clothes. Their service sucked in every possible way. Not only that but my handicapped father fell in their Walnut Creek CA store - that is not up to code for handicap access - and not one person even looked up or even attempted to help him.
All they were will to do is give me my $135.00 back for my tuxedo.
They have not heard the last of me though.
All they were will to do is give me my $135.00 back for my tuxedo.
They have not heard the last of me though.
Posted by Moe; updated 11/07/03
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I feel your pain. I got married on 10-25. We had problems from getting the order messed up to tuxes not fitting 50% of my wedding party. The last one to arrive was the night before and that didn`t fit either - we had to have a friend bring another one right before pictures. As I am looking thru my photos I noticed that 6 out of the 13 tuxes ordered didn`t fit. I would not recommend them to anybody, especially a bride who has enough to worry about and wants everything to work out perfectly.
Posted by Cindy; updated 11/24/03
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