David`s Bridal Complaint

My friend is getting married this year and we went to David`s Bridal to look at dresses. The first time she went without an appointment just to look. She didn`t know you HAD to make an appointment before you could look around the store. She was told to make an appointment and leave. SO she made an appointment for the following Saturday. She went in that Saturday with one of the bridesmaids and I was going to meet them later. When she arrived she was told that the bridesmaid could not try on dresses that day because they were just TO busy. The bridesmaid insisted she try on dresses (she works 2 jobs) so they finally broke down and let her try on dresses. My friend got to try on a few dresses and when her hour had barely passed they were shoving her out the door AGAIN!!! There were two other sets of brides and bridesmaids trying on dresses when she got there and they were still there when she left. So she made another appointment. This appointment I went to WITH her. Me, the bride and another bridesmaid went in a few minutes early because a few of my friends have been scolded for being a few minutes late. We arrived and started looking around someone approached us and told us someone would be with us soon. We tried on our bridesmaids dresses, picked out our sizes and styles and someone STILL had yet to come help our bride. Then we stood by the dressing rooms being completely ignored for over 20 minutes. We finally got so mad we walked out. The bride called the store the next day and talked to the manager. The manager begged for a second chance, but she already had 3!!! David`s bridal is a COMMERCIAL store that acts like they are the only store that sells bridal gowns and they think they can treat customers any way they want. It was a horrible experience - I have never heard good things about the Kansas City North store. When you are planning a wedding the last thing you need is a bunch of snotty old women looking down their nose at you. I know that when I get married I will not be stepping foot into a David`s Bridal and hopefully this experience helps a couple girls along the way.